East Java Bureau of Walfare is MMO's long-term strategic partner for institutional IT operations and modernization.
East java Bureau of Walfare
Strategic IT Procurement & Implementation Support
MMO acts as a strategic IT partner for Biro Kesra (the Welfare Bureau) with a long-term engagement model—not just a one-off procurement, but continuous support. This includes hardware procurement according to specifications & budget, genuine software licenses with migration support, on-site installation and user training, as well as ongoing support.
The Challenge
Challenge
Biro Kesra required IT modernization to support daily operations and welfare program reporting. Requirements included hardware refresh, software licensing, and ongoing implementation support.
Our Solution
MMO Solution
MMO became a strategic IT partner for Biro Kesra through a long-term engagement model — not just one-off procurement, but continuous support. Hardware procurement per spec & budget, original software licenses with migration support, on-site installation and user training, continuous support.
The Result
Results
Biro Kesra became MMO's strategic partner with ongoing engagement for various institutional IT needs. 100% Delivery Success, 24h Response Time, Long-Term Partnership.
"MMO's team is very responsive and professional. We feel supported not only during procurement, but also when we have daily technical support needs."
— IT Team , Bureau of Walfare, East Java Provincial Government